📋 Terms & Conditions — Last Updated July 2026 🔒 18+ Platform — Responsible Gaming Our Commitment ✅ Transparent Terms — No Hidden Rules None 💳 Fair Bonus Policy — In Simple Terms Use Bonus 🛡️ ai99 — Licensed & Secure Platform 📋 Terms & Conditions — Last Updated July 2026 🔒 18+ Platform — Responsible Gaming Our Commitment ✅ Transparent Terms — No Hidden Rules None 💳 Fair Bonus Policy — In Simple Terms Use Bonus 🛡️ ai99 — Licensed & Secure Platform
Last Updated: July 2026

Ai99 Terms & Conditions — Before Using the Platform View Full Terms

Creating or using an account on ai99 means you agree to these terms. We recommend reading them carefully so there are no surprises later. We've made every effort to keep the language clear and straightforward.

18+
Age Restriction
1 Account
Per person
24/7
Support
ai99

Important: By registering or using ai99, you are automatically considered to have accepted these Terms & Conditions. This page may be updated from time to time — the latest version will always be available here. Last updated: July 2026.

Key Points at a Glance

A quick summary of the most important points in ai99's Terms & Conditions.

Age & Eligibility

You must be at least 18 years old to join ai99. Registration from restricted regions is strictly prohibited, and each individual may only hold one account.

Transaction Policy

All deposits and withdrawals must be made through an MFS account registered in your own name. ai99 does not accept transactions made through third parties.

Bonus Terms

Every bonus comes with its own wagering requirements. Please read the terms before claiming any bonus. Abuse or claiming bonuses across multiple accounts may result in account suspension.

Account Security

You are solely responsible for keeping your account password and login credentials secure. Granting or sharing access with others is a violation of ai99's policies.

Responsible Gaming

Ai99 is committed to responsible gaming. Members can set their own limits at any time, and a temporary self-exclusion option is also available if needed.

Grounds for Account Suspension

Ai99 reserves the right to close any account at any time in cases of fraud, multiple accounts, false registration details, or bonus abuse.

01

General Terms & Applicability

These Terms & Conditions apply to ai99 (ai99.my) and all of its services. By browsing the website, creating an account, making a deposit, or playing any game, you are considered to have fully accepted these terms.

Ai99 is an online betting and casino platform operating under an international gaming license. These Terms & Conditions are available in both English and Bengali — in the event of any conflict, the English version shall prevail.

  • Accepting these Terms & Conditions means entering into a legally binding agreement with ai99.
  • If you object to any of these terms, please refrain from using the platform.
  • ai99 reserves the right to update these terms at any time, and members will be informed of any changes.
02

Account Registration & Eligibility

To open an account at ai99, you must be at least 18 years of age. All information provided during registration must be accurate and truthful. ai99 reserves the right to close any account registered using false details.

Each individual may hold only one account. Creating multiple accounts using the same name, mobile number, or device is strictly prohibited. ai99's system detects this automatically, and all accounts involved may be suspended in the event of a violation.

  • A valid Bangladeshi mobile number is required to register.
  • Keep your account password strong and never share it with anyone.
  • KYC (identity verification) must be completed before processing large withdrawals.
  • Transferring or selling your account to another person is strictly prohibited.
03

Deposit & Withdrawal Policy

All financial transactions on ai99 must be made via bKash, Nagad, or Rocket. You are required to use an MFS account registered in your own name — using someone else's number or transacting through a third party is strictly prohibited.

The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Withdrawals must be made through the same payment method used for the deposit. ai99 strictly enforces this policy as part of its anti-money laundering commitment.

  • No deposit fees — your full amount is credited to your account.
  • Withdrawals involving a bonus require the wagering conditions to be met first.
  • ai99 may request additional verification if any suspicious transactions are detected.
  • Daily withdrawal limits vary depending on the payment method.
04

Bonus & Promotion Terms

Every bonus offer at ai99 comes with its own terms — including wagering multiplier, time limit, and eligible games. It's important to read these carefully before claiming a bonus. Attempting to withdraw bonus funds without meeting the requirements may result in the bonus and any associated winnings being forfeited.

Bonus abuse — including claiming the same bonus across multiple accounts or attempting to share bonuses within a group — will result in ai99 investigating all related accounts and suspending them if necessary. ai99 believes fair bonuses are for genuine players only.

  • Welcome bonus wagering is typically 20–30×.
  • Bonus validity periods vary depending on the offer.
  • Some games contribute less — or nothing — toward bonus wagering requirements.
  • ai99 reserves the right to modify or discontinue any promotion at any time.
05

Gaming Rules & Outcomes

All games on ai99 are powered by internationally certified Random Number Generators (RNG). Game outcomes are entirely random and not predetermined. Neither ai99 nor any game provider has any control over the results.

If a technical error affects the outcome of a game, ai99 reserves the right to void that round and refund the wager. Any attempt to deliberately exploit bugs or system errors for gain will result in the cancellation of associated winnings.

  • In Live Casino games, the dealer's decision is final.
  • ai99 is not liable for bets lost due to internet disconnection.
  • All betting limits apply across account types and game categories.
06

Prohibited Activities

The following activities are strictly prohibited on ai99 and may result in account termination and balance forfeiture.

  • Creating or operating multiple accounts.
  • Using the platform for money laundering or any other illegal purpose.
  • Using bots or automated software to play games.
  • Exploiting system bugs or glitches for personal gain.
  • Attempting to access another member's account without their permission.
  • Accessing the platform via VPN or proxy from a restricted region.
  • Registering or transacting using another person's identity.

Warning: If any of the above activities are detected, ai99 reserves the right to take legal action. Relevant information may be shared with law enforcement authorities if required.

07

Responsible Gaming Policy

Ai99 is firmly committed to responsible gaming. Playing should be fun — not a source of addiction or financial hardship. That's why members have access to a range of voluntary self-limit tools.

  • Set daily or weekly deposit limits.
  • Use session limits to control how long you play in a single sitting.
  • Take a break from your account for anywhere between 24 hours and 6 months whenever you need it.
  • You can request a permanent account closure at any time.

If you're struggling to control your gaming habits, don't wait — reach out to ai99 Support right away. We take this seriously.

08

Privacy & Data Protection

Ai99 collects and stores members' personal information solely for the purpose of providing services. Your data is never sold or transferred to any third party. For full details on how your information is used, please refer to ai99's Privacy Policy.

  • All data is secured with 256-bit SSL encryption.
  • Information may be disclosed to the relevant authorities if required by law.
  • Members may request to view or correct their personal information.
09

Terms Changes & Dispute Resolution

Ai99 reserves the right to update these terms at any time. Members will be notified of significant changes via email or an on-site notice. Continued use of the platform after any changes constitutes acceptance of the revised terms.

If a dispute arises, please contact ai99's support team first. If the matter cannot be resolved through support, a formal complaint may be submitted to the relevant licensing authority.

10

Contact & Support

If you have any questions about these terms, please contact ai99's support team. We're available 24/7 and ready to assist.

  • Email: support@ai99.my
  • Live Chat: Available around the clock on the website and app.
  • Response time: typically within 30 minutes.

Everything You Need to Know About the Terms & Conditions

Most people skip reading the terms and conditions on online platforms. But with ai99, it's genuinely worth a few minutes of your time. The terms here are written in plain, straightforward language — not buried in complex legal jargon. Knowing the key points upfront helps you avoid a lot of unnecessary confusion later.

The most critical requirement is the age restriction. ai99 strictly enforces an 18+ policy — not merely as a rule, but as an ethical responsibility to keep minors away from gaming. Age is verified at registration, and a national ID may be requested if there is any doubt.

A common question we hear is: can I deposit using a friend's or family member's mobile number? The short answer is no. All transactions on ai99 must be made from an MFS account registered in your own name. This policy exists to prevent money laundering and fraud. Funds sent from another person's number will not be accepted, and any refund may take additional time to process.

There's a common misconception about bonuses — many people assume that once a bonus is received, the funds can be withdrawn immediately. In reality, every bonus comes with wagering requirements, meaning you must place a specified amount in bets using the bonus funds before a withdrawal becomes eligible. On ai99, these conditions are always clearly stated — nothing is hidden.

A word on game outcomes: all games on ai99 are powered by independently audited RNG technology. That means every spin and every card dealt is completely random — neither ai99 nor any game provider can influence the results. This transparency is what makes ai99 trustworthy.

Please read the Responsible Gaming section carefully. ai99 wants you to enjoy gaming purely for fun. If you ever feel that gaming is getting out of hand, use ai99's limit features or reach out to support. You can also request a temporary account suspension — ai99 will honor that without question.

Technical issues can happen from time to time. It's natural to wonder what happens to your bet if your internet drops or a game cuts out mid-session. ai99's policy is straightforward: if a session ends due to a technical failure before the game is completed, that round is voided and the bet is refunded. ai99 is not responsible for issues caused by your internet connection, so using a stable connection is strongly recommended.

One final note — ai99's Terms & Conditions exist to protect members, not to work against them. These rules are in place to keep the platform fair, orderly, and secure. Our goal is simple: make playing at ai99 as enjoyable as it is safe.

Please Note
  • ✦ Must be at least 18 years old
  • ✦ Each person is allowed only one account
  • ✦ Always transact using your own MFS number
  • ✦ Read the Bonus Wagering Requirements First
  • ✦ Contact Support if You Have an Issue
✉️ Have a Question?

If any part of the Terms & Conditions is unclear, feel free to ask ai99 support — we'll explain everything in plain language.

support@ai99.my

Live Chat — 24/7

General Enquiries

Yes, certain details can be updated, though the process cannot be done directly by the user. To change important information such as your mobile number or name, you will need to contact ai99 support. The update will be processed after your identity has been verified. Email addresses and passwords can be changed directly from your account settings. Keep in mind that registration details cannot be changed freely on a repeated basis, as ai99's KYC policy maintains a verified identity on a permanent basis. For any changes, please email support@ai99.my.

Yes, ai99 has a referral program. You'll find your unique referral link or code in your account. When a friend registers using that link and makes their first deposit, you'll receive a bonus. The reward amount may vary depending on current promotions — check the ai99 bonus page for the latest offers. Referral bonuses also carry their own wagering requirements. One important thing to note: the referred friend's account must be registered with completely separate, unique details. Any attempt to claim referral bonuses through multiple accounts will result in both accounts being permanently suspended.

Now that you've read the terms, come join ai99!

Register now and claim a 200% Welcome Bonus on your first deposit. Get started in minutes with bKash, Nagad, or Rocket.

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