Before sharing your personal information with ai99, know how it's used, where it's stored, and how it's kept safe. We believe in complete transparency.
Please Note: By creating an account or using the ai99 platform, you are considered to have accepted this Privacy Policy. This Policy may be updated as needed — the latest version will always be available on this page.
How We Protect Your Information
A quick overview of the core pillars behind ai99's data protection framework.
Every connection on ai99 is secured with 256-bit SSL/TLS encryption. Whether it's your login credentials, payment details, or personal data, no third party can access any of it.
Member data is stored on encrypted servers. Payment information and personal data are kept on separate systems so that a breach in one does not compromise the other.
Ai99 never sells or rents your personal information. We do not transfer data to third parties for advertising purposes — that is our commitment.
Even within ai99's internal teams, only staff who require access to your data are permitted to view it. Every access is logged and audited on a regular basis.
Ai99's data protection systems are regularly reviewed by independent cybersecurity experts. Any vulnerabilities identified are resolved promptly.
You have the right to request access to, correction of, or deletion of your data. ai99 is obligated to fulfill such requests within a reasonable timeframe.
Ai99 only collects information that is necessary for the platform to function properly. We do not believe in collecting unnecessary data. At registration, only your name, mobile number, and password are required — that's all we need to get started.
Some information is collected automatically while you use the platform. This is primarily technical data — such as your device type, browser, IP address, and how long you spent on each page. ai99 uses this data to improve the quality of its services.
Ai99 uses your information only for specific purposes. Below is a clear breakdown of what data is collected and how each piece is used.
| Data Type | Purpose of Use |
|---|---|
| Mobile Number | Account verification, OTP delivery, and important notifications. |
| KYC documents | Identity verification, large withdrawal approvals, and fraud prevention |
| Transaction History | Account statements, anti-money laundering compliance, dispute resolution |
| Gaming History | Delivering promotions, responsible gaming monitoring |
| Device Information | Security monitoring, technical issue resolution |
Ai99 never shares your data with third parties for advertising purposes. Our own promotional messages are sent only with your consent.
Ai99 does not generally share your personal information with third parties. However, there are specific circumstances where sharing becomes necessary — these are clearly outlined below.
Rest Assured: ai99 does not share your information with third parties for any other reason. Your data is never sold or transferred to advertisers, marketing companies, or data brokers.
Ai99 uses cookies on its website. Cookies are small data files stored in your browser that help the website remember your preferences and session.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in to ai99.
Ai99 retains your information only for as long as necessary. All data is kept while your account is active. After account closure, certain information may be retained for a defined period to meet legal requirements.
Ai99 uses multiple layers of industry-standard security to protect your data. The system is built on the principle that if one layer is compromised, the others remain active.
Please note, however, that no platform can guarantee 100% security on the internet. ai99 makes every effort to protect your data — but users should also remain vigilant on their end.
As an ai99 member, you have important rights over your own data. You can exercise these rights at any time.
You can request a copy of the information ai99 holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
You may object to your data being used for specific purposes.
You may request a copy of the data we hold about you.
You can opt out of promotional messages at any time.
To exercise any of these rights, email us at support@ai99.my. We typically respond within 30 days.
Ai99 is an 18+ platform. We do not knowingly collect information from minors. If we become aware that any data belonging to someone under 18 has entered ai99's database, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using ai99, please contact us at support@ai99.my. We will take immediate action.
Ai99 may update this Privacy Policy from time to time. For significant changes, members will be notified via SMS to their registered mobile number or through the site. Minor changes may take effect without prior notice, though the page date will always be updated.
Continuing to use ai99 after any changes are made will be considered acceptance of the updated Policy. We recommend reviewing this page periodically.
If you have any questions about this privacy policy or wish to make a request regarding your personal data, please contact ai99.
Learn More About ai99's Privacy Policy
When you register on any online platform, you're placing trust — trust that your information will be used responsibly. ai99 does not take that trust lightly. That's why this privacy policy is written in clear, plain language, not just legal jargon.
The most common concern people have is: does ai99 sell my number? The answer is no. ai99 does not sell members' mobile numbers, names, or any other personal information to third parties. This isn't just a promise — it's consistent with our business model. Our revenue comes from gaming, not from selling data.
Ai99 uses your mobile number for three purposes only — to send an OTP for account verification, to notify you of important transactions, and to send promotional offers if you opt in. Promotional messages can be turned off at any time; that's entirely your choice.
A photo ID is required as part of the KYC process. We understand this can feel like a sensitive request — is it really safe to submit such an important document? At ai99, KYC documents are stored at the highest level of security, on servers completely separate from the payment and gaming systems. Only authorized compliance team members can access them, and every access is logged.
International financial regulations require platforms to retain transaction records for a set period. Under anti-money laundering laws, betting platforms must keep these records for a specified duration, and ai99 complies fully. That said, your gaming history and personal data are deleted as promptly as possible once your account is closed.
Many users have questions about cookies. Most of the cookies ai99 uses are essential for keeping the site running — remembering your login and maintaining your session. ai99 does not use cookies for ad tracking.
What does ai99 do in the event of a security breach? If such a situation ever arises, ai99 will first identify the issue and resolve it promptly. Affected members will then be notified, and the relevant authorities will be informed within the bounds of the law. This commitment to transparency is what makes ai99 trustworthy.
Let's go over your rights regarding your own data in a bit more detail. You can request a copy of all the information ai99 holds about you. If anything is incorrect — such as a misspelled name or an outdated number — you can ask for it to be corrected. You may also request that your data be deleted upon account closure, though some information may need to be retained for legal compliance.
Finally — ai99 believes personal privacy is a fundamental right. This platform was built for the people of Bangladesh, and the people of Bangladesh deserve to have their data protected. ai99's entire data security framework has been designed with that expectation in mind.
To view, correct, or delete your personal data, contact us directly.
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Response time: 1–3 business days
Common Questions